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Process Improvement Expert
3 weeks ago
FleetPartners Group is a leading financial services company that offers vehicle management and employee benefits. We help everyday Australians maximise their salary by administering employee benefit programs and assist them in acquiring and effectively managing their vehicles.
About the Role:We are seeking an experienced Operational Excellence Specialist to join our team at FleetPartners Group. As a key member of the operations team, you will drive continuous improvement initiatives to enhance efficiency and streamline processes across our car leasing business.
Key Responsibilities:- Lead process improvement projects using Lean and Six Sigma methodologies to identify inefficiencies, reduce costs, and improve service delivery.
- Analyse current workflows, systems, and processes to find gaps and recommend data-driven solutions.
- Implement best practices and tools to improve key performance indicators (KPIs) across operations, customer service, and fleet management.
- Hold ownership for the business process repository and ensure processes are published for visibility with the right sign-offs in place.
To be successful in this role, you will need:
- 3-5 years of experience in Lean or Six Sigma roles, preferably in financial services industries.
- A proven track record of leading and implementing successful process improvement projects.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication and interpersonal skills, with the ability to influence at all levels of the organisation.
- Bachelor's degree in Business, Operations Management, Engineering, or a related field.
- Lean Six Sigma Green Belt or Black Belt certification (preferred).
We offer a competitive compensation package and a dynamic work environment that values continuous improvement and innovation. If you're a results-driven professional with a passion for driving efficiency and excellence, we'd love to hear from you.