Process Improvement Expert

2 days ago

Melbourne, Victoria, Australia FleetPartners Full time
Overview

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

We have a strong company culture that values our people and are proud to present you with this opportunity to join our team. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 84,000 vehicles currently under management.

Our Promise: FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Role

We are seeking a dynamic and results-driven Lean / Six Sigma Practitioner to join our team at FleetPartners. As a key member of the operations team, you will drive continuous improvement initiatives to enhance efficiency and streamline processes across our car leasing business. Following a company-wide transformation, your role will be to apply Lean and Six Sigma methodologies to identify opportunities, eliminate waste, and foster a culture of excellence and operational efficiency.

Responsibilities
  • Lead process improvement projects using Lean and Six Sigma methodologies (DMAIC, Kaizen, Value Stream Mapping, etc.) to identify inefficiencies, reduce costs, and improve service delivery.
  • Analyze current workflows, systems, and processes to find gaps and recommend data-driven solutions.
  • Implement best practices and tools to improve key performance indicators (KPIs) across operations, customer service, and fleet management.
  • Own the business process repository "The Garage" and ensure processes are published for visibility with the right sign offs in place.
Data-Driven Decision Making
  • Collect and analyse data for the Operations function and drive the Operations Performance Tracker with the business.
  • Analyze performance data to drive improvements and identify trends.
  • Use statistical tools and Lean tools to measure process performance and develop improvement strategies.
Cross-Functional Collaboration
  • Collaborate with departments to align efficiency improvement initiatives with overall business objectives.
  • Train and mentor employees on Lean and Six Sigma principles, creating a culture of continuous improvement.
  • Develop and deliver continuous improvement training with the Head of Operational Excellence.
Requirements
  • 3-5 years of experience in Lean or Six Sigma roles; financial services experience is preferred.
  • Proven track record of leading and implementing successful process improvement projects.
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization.
  • Bachelor's degree in Business, Operations Management, Engineering, or a related field.
  • Lean Six Sigma Green Belt or Black Belt certification (preferred).
Next Steps

If you\'re a Lean Six Sigma professional with a passion for driving efficiency and continuous improvement, we\'d love to hear from you. Apply now and help shape the future of operational excellence at FleetPartners.

Awards and Recognition
  • Top 101 Australian Workplaces for Women 2024
  • Certified carbon neutral fleet organisation
  • WGEA Employer of Choice for Gender Equality
  • Work180 Endorsed Employer for Women
  • Supply Nation member
Additional Information
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: IT Services and IT Consulting
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