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Retail Operations Leader

3 weeks ago

Canberra, ACT, Australia beBeeLeader Full time $80,000 - $120,000

Job Title: Retail Operations Leader

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As a Retail Operations Leader, you will be responsible for leading and developing a dynamic and customer-centric team. This role involves creating an exceptional community experience, being a brand ambassador, and supporting the build and roll-out of a strategic and fun quarterly community plan that drives community growth and brand advocacy.

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The ideal candidate will have excellent leadership skills, be able to motivate and inspire others, and possess a strong understanding of business information. They should be quick decision-makers, adaptable in uncertain environments, and resilient in the face of setbacks.

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This is a unique opportunity to be involved in both the retail and fitness spaces. You will work alongside the Head Coach to bring to life events localized to your store as well as managing the business. Key responsibilities include:

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 • Delivering an exceptional community experience

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 • Being a brand ambassador and storyteller for our brand history and values

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 • Supporting the build and roll-out of a strategic and fun quarterly community plan that drives community growth and brand advocacy

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 • Organizing and facilitating in-store events to add value to the community and drive in-store visitation

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 • Leading events at local gyms and studios to support local businesses and grow local community awareness

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 • Building relationships with local values-aligned partners

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 • Galvanizing the team around building relationships in the community

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 • Ensuring timely feedback, both positive and constructive, to elevate the team to be 1% better every day

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 • Creating an inclusive and supportive environment that celebrates differences

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 • Celebrating and recognizing the team's growth and successes

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 • Ensuring daily game plans are completed accurately and efficiently

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 • Managing stock and visual merchandising maintenance tasks

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 • Monitoring daily sales results and implementing key actions for improvement

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 • Continuously driving AOV, UPT, and Conversion to meet our benchmarks and beyond

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 • Educating and engaging the team on the financial performance of the store and getting their support on achieving the stores financial targets and KPIs

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Key qualifications include:

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 • Strong leadership and team management skills

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 • Excellent communication and interpersonal skills

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 • Ability to motivate and inspire others

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 • Strong business acumen and understanding of business information

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 • Quick decision-making and adaptability in uncertain environments

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 • Resilience in the face of setbacks

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Our story:

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LSKD is an Australian-owned and operated brand that prides itself in producing high-quality functional sportswear with a street aesthetic.

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We strongly value the community we've created that live their daily lives within our 3 pillars of sport, fitness, and adventure.

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