Automotive Career Advancement Role

2 days ago

Melbourne, Victoria, Australia beBeeService Full time $90,000 - $125,000

Automotive Service Advisor Opportunity

We are seeking a professional and customer-focused individual to join our high-performing Aftersales team as an Automotive Service Advisor. This dynamic role offers the chance to work with a world-class automotive brand, delivering exceptional customer service and driving your career forward.

Key Responsibilities:

  • Greet and liaise with customers, ensuring a premium service experience from booking to vehicle handover
  • Accurately document customer concerns and coordinate with technicians to diagnose and resolve issues
  • Manage repair order progress, provide timely updates, and communicate quotes and timelines
  • Promote service offerings and ensure customer satisfaction with every interaction
  • Deliver on key performance indicators including customer satisfaction, upselling, and departmental targets

Requirements:

  • Previous experience in a Service Advisor or similar customer-facing automotive role
  • A passion for the automotive industry and delivering first-class service
  • Strong communication, problem-solving, and organisational skills
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • A current driver's licence

Why Join Us?

  • Represent a premium brand in a state-of-the-art dealership
  • Be part of a supportive, inclusive, and professional team environment
  • Ongoing training and development through industry pathways
  • Career progression opportunities across a growing national network
  • Competitive remuneration, staff benefits, and recognition programs

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