Customer Service Associate

2 days ago

Geelong, Victoria, Australia beBeeCustomer Full time $59,999 - $69,999

Customer Experience Champion

Job Overview:
  • We are seeking a highly skilled and motivated Customer Assistant to deliver exceptional customer experiences and achieve key performance indicators.
Key Responsibilities:
  • Deliver perfect customer service, ensuring satisfaction and loyalty through proactive communication and issue resolution.
  • Achieve individual and team KPIs by working collaboratively with colleagues to foster a positive store environment.
  • Contribute to visual merchandising efforts, transforming the store into an inspiring space that showcases our products in an attractive and appealing way.
  • Share product knowledge with customers, providing expert advice and recommendations to enhance their shopping experience.
  • Maintain a visually enticing store environment by adhering to company standards and guidelines.
  • Collaborate with colleagues to provide excellent customer service, resolve customer complaints, and contribute to the overall success of the store.
Required Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced retail environment.
  • Possess a passion for delivering exceptional customer service and achieving sales targets.
  • Ability to work collaboratively as part of a high-performing team.
  • Flexibility and adaptability in a dynamic retail environment.
What We Offer:
  • A competitive hourly rate.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.
  • The chance to be part of a dynamic and growing retail team.

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