Global Digital Transformation Specialist
2 days ago
We are industry leaders who have won awards and set records. Our innovative spirit and family-owned values drive our purpose – Creating Connections. Empowering Partnerships. Always Evolving.
With a global presence in over 50 markets and 9 offices worldwide, we are revolutionizing the way leading brands leverage technology to drive exceptional customer experiences.
Job DescriptionAs a Global Digital Transformation Specialist at Coates Group, you will play a pivotal role in shaping the future of digital solutions for our clients. Your primary responsibility will be to collaborate with cross-functional teams to gather, analyze, and document technical and functional business requirements that meet business outcomes.
You will conduct workshops and interviews to elicit, validate, and document clear business requirements, mapping client needs into product epics and features. Additionally, you will decompose product epics and features into user stories and tickets with detailed functional and technical requirements and clear acceptance criteria.
Your expertise will also involve providing content for product managers to include in external-facing product documentation describing features, business rules, and use cases. You will create necessary artefacts, including capability gap analysis and process flow diagrams, to support the development lifecycle.
In this role, you will have the opportunity to work on exciting projects, collaborating with talented individuals to deliver innovative solutions that meet the needs of our clients.
Required Skills and QualificationsTo succeed as a Global Digital Transformation Specialist, you will need:
- 5+ years' experience in a similar role
- Tertiary qualification in Computer Science, Software Engineering, or a related field
- Experience in digital software for 5+ years (preferred)
- Experience creating detailed functional specifications for digital software products (5 years)
- Experience using Figma to create or update wireframe designs as required
- Experience working in both agile and waterfall methodologies
- Experience using Jira and Confluence
- Knowledge of BABOK and business process mapping methods
As a valued member of our team, you can expect:
- An annual market-competitive bonus program
- A flexible work arrangement through our 'Thrive Program', allowing you to prioritize your health and wellbeing
- A dedicated paid day off for global wellness and community involvement
- A chance to make a meaningful impact in the community through our 'Give Back Day' initiative
$120,000 - $150,000 per annum, depending on experience and qualifications.
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