Customer Service Team Member

4 weeks ago


Melbourne, Victoria, Australia Woolworths Full time

At Woolworths, we're looking for a Customer Service Team Member to join our team. As a Customer Service Team Member, you'll be the face of our store, providing exceptional customer service and ensuring our customers have a great shopping experience.

As part of this role, you may be required to collect trolleys from around the store, the connecting car park and surrounding areas. Rotation in all areas is a team effort, from customer queries to scanning groceries, we are the last point of contact to offer a great shopping experience.

We're offering seasonal casual employment to support our stores during our busiest time, which is typically October to February. You will be offered work as required by us during this period. It is not expected that we will continue to offer you shifts after this time.

At Woolworths, we're passionate about creating a workplace where our team members feel valued, respected and empowered. We're committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

As a Customer Service Team Member, you'll have the opportunity to grow and develop in a fun, supportive environment. You'll gain real-world experience and grow as a person. Whether it's making customers smile, supporting Aussie farmers, or playing an important role in your local community, you'll be doing a little good every day at Woolworths.

Some of the key responsibilities of this role include:

  • Providing exceptional customer service and ensuring our customers have a great shopping experience
  • Collecting trolleys from around the store, the connecting car park and surrounding areas
  • Working in a team environment to achieve sales and customer service targets
  • Supporting our customers with their queries and concerns
  • Scanning groceries and processing transactions

If you're passionate about great customer service, a hunger to make a tangible difference, and you're looking for a place to develop, we'd love to hear from you.



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