Senior Client Relationship Manager

3 days ago

North Sydney Council, Australia IQVIA Argentina Full time

**Job Overview**

IQVIA Argentina is currently recruiting for a Senior Client Relationship Manager to join its ANZ Key Account Management team. As a trusted advisor, you will have the opportunity to work under supervision, contributing to the sales efforts for IQVIA products and services within allocated accounts.

Your main goal will be to achieve assigned revenue targets and ensure high customer satisfaction through effective collaboration with the client service team and internal IQVIA offering teams.

As a Senior Client Relationship Manager, you will act as a key liaison between clients and IQVIA, understanding and addressing clients' needs by proposing multiple fit-for-need solutions.

Key Responsibilities:

  • Develop and maintain strong relationships with key clients to understand their business needs and objectives.
  • Work closely with the client service team and internal IQVIA offering teams to deliver comprehensive solutions to clients.
  • Collaborate with cross-functional teams to identify and pursue new business opportunities within allocated accounts.
  • Anticipate and address clients' needs through effective communication and relationship-building skills.
  • Monitor client satisfaction with contracted deliverables and work with the sales management team and Client Service's management to achieve and maintain a high level of customer satisfaction.

Qualifications and Skills Required:

  • Bachelor's degree or equivalent with 3-5 years of proven account management experience.
  • Exceptional communication and listening skills to effectively engage with clients and internal stakeholders.
  • Self-motivated and capable of working autonomously, taking ownership of tasks and projects.
  • Strong analytical and problem-solving skills, enabling data-driven decision-making.
  • Demonstrated strength in collaboration, fostering teamwork across departments.
  • Proficiency in Excel, data analysis, and being process-driven.
  • Business development experience and exceptional presentation skills to showcase our solutions effectively.
  • Currently living in Australia with full-time working rights.

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