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Customer Service Specialist

2 weeks ago

Adelaide, South Australia Royal Australasian College of Surgeons (RACS) Full time
Job Overview
As a Room Attendant, you play a vital role in maintaining the high standards of cleanliness and presentation in our accommodation. Your attention to detail and commitment to excellence will ensure that every guest has a wonderful stay with us.

Main Responsibilities
• Clean all sections of the guest rooms, including changing linens, cleaning bathrooms, and wiping down surfaces
• Work diligently within established guidelines to achieve impeccable standards
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Requirements
• Previous experience as a cleaner or room attendant is a plus
• Warm and welcoming communication style, making guests and team members feel at home
• Eye for detail and ability to work efficiently, managing time well and taking pride in tasks
• Enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• Ability to collaborate with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts, including weekends and public holidays as required

Benefits
• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator, offering limitless opportunities to grow your career

About Us
We welcome you as you are and help you grow and learn, so that work brings purpose to your life. By joining us, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.