Career Starter: Entry-Level Finance Professional
2 days ago
This is a great chance to start your career in finance with a reputable organisation.
- Responsibilities:
- Respond to customer and business partner enquiries via all contact channels.
- Adhere to shift and task schedule according to periodic rosters.
- Produce customer correspondence within agreed service levels and quality criteria.
- Resolve customer complaints in accordance with internal dispute resolution or escalate issues outside expertise.
- Participate in continuous improvement activities.
- Complete compliance training within the set timeframe.
- Actively self-manage performance and engage in coaching and training to improve performance.
- Adhere to policies, standards and procedures to mitigate risk and meet regulatory guidelines.
- Identify and alert risk management about any risks within the role.
Requirements:
- A relevant degree in finance, business, commerce or a related field.
- Strong communication and interpersonal skills.
- An eye for detail and a commitment to accuracy.
- A proactive attitude with a willingness to learn and grow.
- Basic knowledge of financial services or accounting principles.
- Competence in using Microsoft Office Suite, particularly Excel.
- Strong organisational and time-management skills.
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