Healthcare Administration Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $87,938 - $99,493
Job Opportunity

About the Role:

We are seeking a skilled Administrative Officer to join our Day Oncology and Infusion Service team. As an administrative officer, you will provide outstanding customer care to patients and their families.

Key responsibilities include:

  • Providing patient-centred customer service, including greeting all customers, handling enquiries with a friendly and professional manner, and maintaining accurate and timely patient information data collection, referrals, billing, and processing of medical records.
  • Undertaking administration duties, including checking patients in/out, booking patient appointments, and directing patient & stakeholder enquiries.
  • Using medical terminology and software systems.
  • Liaising with other areas of the hospital.
  • Managing patient electronic records, ensuring the privacy and confidentiality of patient information.

Essential Criteria:

  • Experience in an acute patient-focused healthcare facility/hospital.
  • Highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments.
  • Advanced computer literacy and sound knowledge of Microsoft Office (Outlook, Word, and Excel).
  • A track record of providing great service and customer experience.
  • Strong interpersonal communication and report writing skills.
  • Ability to work autonomously as well as in a team environment.
Employee Benefits

Our OneHealthscope rewards program offers a range of wellness benefits, discounted onsite parking, and access to Fitness Passport.

Wellness benefits include a wide offering of holistic support through our Employee Assistance Program and free services, including medical examination of employees and discounted Healthscope services for permanent Healthscope employees and immediate family members.

OneHealthscope rewards program with national deals and discounts for travel, health insurance, and banking offers.

Variety of leave options and salary packaging, additional superannuation, Novated motor vehicle lease, and Airline/Club membership.

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