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Insurance Consultant

2 months ago


Melbourne, Victoria, Australia Hudson Full time
About the Role

We are seeking a highly motivated and results-driven Insurance Consultant to join our team at Hudson Australia. As an Insurance Consultant, you will be responsible for managing phone quotes, consulting with clients, and administering client-related activities.

Key Responsibilities:

  • Manage phone quotes within required timeframes, following endorsed procedures and scripts to provide clients with necessary information.
  • Proactively consult with allocated clients to meet weekly and monthly lodgment and completion targets.
  • Administer all client-related activities, maintaining an up-to-date activity list, responding to inbound emails the same day, and managing documentation and quotes.
  • Assist in contacting existing clients regarding policy renewals to ensure they receive the best market deals.
  • Process all allocated saves promptly and respond to queries in a timely manner.
  • Educate clients about services and products to ensure thorough understanding.
  • Collaborate with the Client Services department to smoothly transition applications from initial contact to completion.
  • Log information from calls and maintain detailed, accurate records as per procedures.
About You

We are looking for individuals with previous Outbound Sales experience and strong resilience, and high energy. The ideal candidate will have the drive to succeed in a fast-paced environment, consistently meet targets, and possess excellent communication and negotiation skills.

Requirements:

  • Motivated, self-driven, and results-oriented.
  • Previous outbound sales experience is required.
  • Excellent written and verbal communication skills.
  • Strong ability to work collaboratively within a team to achieve positive outcomes, supported by effective time management skills.
  • Strong work ethic and a willingness to support team success.
  • Proficient in computer systems, software applications, and processes.
  • Team player who contributes to fostering a positive workplace culture.
  • Previous experience in an administrative team or inbound/outbound call centre environment.
What We Offer

Hudson Australia offers a dynamic and supportive work environment, with opportunities for professional growth and development. As an Insurance Consultant, you will have the chance to work with a talented team, develop your skills, and achieve your career goals.