Creative Operations Manager

7 days ago

Sydney, New South Wales, Australia Square Full time

About the Role

We are seeking an experienced Creative Operations Manager to lead our brand production team in Australia. As a key member of our global creative studio, you will be responsible for driving the entire production process from concept to delivery, partnering with cross-functional teams to tackle business challenges for our customers.

Key Responsibilities

  • Lead brand projects and programs, assuming responsibility for day-to-day management of the creative process (brief to deliver) and stakeholder involvement.
  • Work closely with creative and cross-functional teams to scope projects and build production approaches from briefs.
  • Track project and program progress, maintenance, budget, timelines, communication of status, and ensuring efficient workflows.
  • Onboard new agencies, vendors, and freelancers while owning relationships.
  • Organize and lead project meetings, including developing agendas and capturing action items.
  • Manage creative feedback and revisions to ensure project is on scope.
  • Help develop process improvements for content production, setting up for future growth.
  • Mitigate risk and be proactive on any potential project or program problems.
  • Ensure the highest creative standards are achieved and on brand.
  • Collaborate with business affairs and legal on large projects for legal sign-off.
  • Be a brand champion and find moments of celebration for the team.

Requirements

  • 8+ years of experience producing/project management brand work at an agency or in-house brand/product team.
  • Expert knowledge of production industry trends.
  • Established network of creative, production, photography, illustration, and freelance partners.
  • Ability to build relationships with marketing and product counterparts to ensure the creative that is being produced is thoughtful of all channel partner needs.
  • Comfortable with ambiguity, shifting priorities, and juggling multiple projects at a time.
  • You have the experience and tools to solve problems in your back pocket.
  • Excellent written and verbal communication skills.
  • Extreme empathy for the customer, your teammates, and the company mission.

About Us

Square is a global technology company with a focus on financial services. We build tools to help more people access the economy. Our company values include being fair, inclusive, and committed to an interview experience that is free from bias. We strive to create a workplace that is fair and square, where everyone has equal access to opportunity.

Perks

  • Healthcare coverage.
  • Retirement Plans.
  • Employee Stock Purchase Program.
  • Wellness perks.
  • Paid parental leave.
  • Paid time off.
  • Learning and Development resources.

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