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Creative Operations Manager
2 months ago
We are seeking an experienced Creative Operations Manager to lead our brand studio team in delivering high-quality marketing and sales projects. As a key member of our production team, you will be responsible for driving the entire project lifecycle from concept to delivery, ensuring seamless collaboration with cross-functional teams and stakeholders.
Key Responsibilities- Project Management: Lead brand projects/programs, assuming responsibility for day-to-day management of the creative process (brief to deliver) and stakeholder involvement.
- Collaboration: Work closely with creative and cross-functional teams to scope projects and build production approaches from briefs.
- Project Tracking: Track project/program progress, maintenance, budget, timelines, communication of status, and ensuring efficient workflows.
- Vendor Management: Onboard new agencies, vendors, and freelancers while owning relationships.
- Project Meetings: Organize and lead project meetings, including developing agendas and capturing action items.
- Creative Feedback: Manage creative feedback and revisions to ensure project is on scope.
- Process Improvement: Help develop process improvements for content production, setting up for future growth.
- Risk Management: Mitigate risk and be proactive on any potential project/program problems.
- Quality Assurance: Ensure the highest creative standards are achieved and on brand.
- Business Collaboration: Collaborate with business affairs and legal on large projects for legal sign-off.
- Team Champion: Be a brand champion and find moments of celebration for the team.
- 8+ years of experience producing/project management brand work at an agency or in-house brand/product team.
- Expert knowledge of production industry trends.
- Established network of creative, production, photography, illustration, and freelance partners.
- Ability to build relationships with marketing and product counterparts to ensure the creative that is being produced is thoughtful of all channel partner needs.
- Comfortable with ambiguity, shifting priorities, and juggling multiple projects at a time.
- You have the experience and tools to solve problems in your back pocket.
- Excellent written and verbal communication skills.
- Extreme empathy for the customer, your teammates, and the company mission.
Cash is a globally distributed company that values diversity, equity, and inclusion. We strive to build a workplace that is fair and inclusive, where everyone has equal access to opportunity. We are committed to an inclusive interview experience and welcome applicants from diverse backgrounds.
We offer a comprehensive benefits package, including retirement plans, employee stock purchase program, wellness perks, paid parental leave, paid time off, and learning and development resources. As a remote-friendly company, you will have the flexibility to work from anywhere and collaborate with colleagues across the globe.
