User Experience Researcher

1 week ago


Canberra, ACT, Australia Local Peoples Full time

At Local Peoples, we are seeking a highly skilled User Experience Researcher to join our team in Canberra. As a User Experience Researcher, you will play a critical role in helping us deliver impactful design solutions for public sector clients.

About the Role

This is an exciting opportunity for a motivated and experienced researcher to work with our team of designers, developers, and strategists to design healthy, resilient, and resourceful communities. You will be responsible for conducting user research, building insights, and developing effective research methods to inform design decisions.

Key Responsibilities
  • Conduct user research and build insights to understand motivations, pain-points, and needs
  • Identify effective research methods based on tried and tested methodologies and processes for generative and evaluative research
  • Collaborate with multiple product teams to clarify and define research objectives
  • Plan and execute research activities to gain a deep understanding of the service's users
  • Work closely with designers and developers to translate user data into service requirements
  • Ensure design decisions are informed by quantitative and qualitative data and best practices
Requirements

To be successful in this role, you will need:

  • More than 4 years experience in a research role in a government environment
  • Experience with UX and UI design tools, to ensure recommendations can be made within the scope of design systems and delivery
  • Residency and clearance Hold a current ASGVA Baseline clearance or be able to obtain one
  • You must be an Australian Citizen
Benefits

We offer a competitive salary package, including:

$85,000 - $110,000 per annum, depending on experience

Opportunities for professional development and growth

A dynamic and supportive team environment

The chance to work on challenging and rewarding projects that make a positive impact on public sector services

About Us

Local Peoples is a strategic research and design studio based in Melbourne and Canberra. We are proud to be a certified B-Corporation with a strong focus on our social, environmental, and economic impact. We work across brand and digital design, place and experience design, content and community engagement, and produce a publication and community of 100K+, which focuses on design-led social innovation and impact.



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