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Senior Connection Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeRelationship Full time $80,000
Relationship Manager Position

The ideal candidate will have a passion for building meaningful connections and supporting others to succeed in their roles.

  • Serving as the primary point of contact and trusted advisor for aged care coordinators beyond their onboarding phase.
  • Building strong, trust-based relationships through proactive communication and regular check-ins.
Key Responsibilities:
  • Managing a portfolio of established aged care coordinators, ensuring they remain engaged, satisfied, and active.
  • Coordinating across internal teams to ensure our aged care coordinators' needs are met seamlessly and efficiently.
  • Monitoring satisfaction, retention, and referral activity to keep a pulse on the success of their coordination business.
Required Skills and Qualifications:
  • Experience as an aged care coordinator, assessor, support worker or ageing related role.
  • Knowledge of the Support at Home Program changes.
  • Understanding the importance of relationship management/support, aged care coordination or stakeholder engagement.
  • Aged care sector knowledge, specifically Home Care Package exposure and understanding.
  • Excellent communication skills with the ability to build rapport, trust, and influence.
  • Attention to detail and ability to monitor KPIs, risks, and improvement opportunities.
Benefits:
  • A vibrant team culture and regular social events.
  • Career mapping and progression opportunities across all departments.
  • Salary packaging to boost your take-home pay.
  • EAP support for you and your immediate family.
  • Extensive employee discounts on groceries, fuel, utility bills, wellness and more.
  • Stability in a supportive, engaging, and consistent work environment, with guaranteed weekends off.