Operations Team Member Role

1 week ago

Melbourne, Victoria, Australia beBeeCareers Full time $45,000 - $65,000
Job Overview

We are seeking a skilled and motivated Operations Team Member to join our team. As an integral member of our customer-facing team, you will play a key role in delivering store operations activities in support of a sales-focused culture and profitable sales growth.

Key Responsibilities:

  • Store Administration:

    • Cash handling and banking integrity
    • Tendering transactions
    • Systems access and data integrity
    • Store web sales and extended warranty claims
    • Telephone management and enquiries

  • Sales Channel Fulfillment:

    • Manage all sales channel fulfillment in line with procedures

  • Team Collaboration:

    • Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required

  • Continuous Improvement:

    • Contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing and presentation
    • Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities
Requirements:

  • Customer Focus:

    • Does everything through the eyes of the customer

  • Results Driven:

    • Consistently achieves results, even under tough circumstances

  • Self Awareness:

    • Uses feedback and reflection to gain insight into personal strengths and weaknesses
Benefits:

  • Fast Paced Environment:

    • A dynamic and fast-paced environment where diversity is celebrated and creativity and ideas are valued

  • Competitive Remuneration:

    • Competitive remuneration to recognize your efforts, which may include generous sales commission and other fantastic incentives to celebrate success

  • Exciting Career Opportunities:

    • Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group

  • Fantastic Discounts:

    • Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions

  • Flexibility:

    • We offer hybrid working models for eligible roles

  • Wellbeing Resources:

    • An Employee Assistance Program (EAP) provides counseling and a wide array of wellbeing resources for our team members and their families

  • Community Giving:

    • Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community

  • Sustainability:

    • Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle
About Us:

We are committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you – please don't hesitate to apply.

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