Technical Integration Expert

3 days ago

Melbourne, Victoria, Australia beBeeIntegration Full time $230,000 - $250,000
Job Description

Our organization is seeking a seasoned technical expert to lead the design and delivery of complex integration solutions.

  • Key Responsibilities:
  • Lead solution design and technical delivery for CRM and marketing automation implementations (primarily HubSpot and Salesforce).
  • Architect integration solutions between CRM/marketing platforms and back-end systems (ERP, finance, project management, custom apps)
  • Own scoping, estimations, and solution proposals across a wide range of integration and CRM transformation projects
  • Lead and mentor technical project teams (internal and external), providing technical guidance and ensuring successful delivery
  • Conduct discovery sessions, technical audits, workshops, and training sessions with clients and internal stakeholders
  • Define data architecture, field mapping, and integration logic across customer lifecycle touchpoints
  • Work closely with Product Owners, Project Managers, Developers, and Account Managers to align business requirements with system capabilities
  • Lead Quality Assurance and UAT of technical integration projects, ensuring data integrity and performance benchmarks are met

Required Skills and Qualifications:

  • 6+ years' experience in CRM implementation and integration projects agency, consultancy, or in-house
  • Expert-level understanding of HubSpot, Salesforce (Sales Cloud, Marketing Cloud, Service Cloud), Microsoft Dynamics 365 and other enterprise MAP and CRM platforms
  • Proven ability to design, build, and manage API-based integrations between CRMs and systems like ERP, finance tools, CDPs, and custom data sources
  • Hands-on experience with tools like Postman, SQL, Zapier, Make, Workato, and custom connector frameworks
  • Strong data architecture skills including customer journey mapping, CDP strategy, and lifecycle integration planning
  • Exceptional ability to simplify complex tech problems and communicate clearly with both technical and non-technical stakeholders
  • Ability to lead and deliver projects autonomously with minimal oversight managing scope, budget, and expectations end-to-end

Benefits:

  • A hybrid working model, allowing employees to work from home and in the office
  • Flexible vacation policy and annual holiday reward for every work anniversary
  • Bonus programs tailored to individual performance and career ambitions

Additional Information:

  • Career progression pathways tailored to individual ambitions and goals

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