Medical Administrator
2 months ago
We are seeking a highly skilled and organized Medical Administration - Booking Services professional to join our team at Scope Healthcare Limited. As a key member of our team, you will be responsible for handling inbound and outbound appointment bookings and enquiries for our specialist medical practices located across Australia.
Key Responsibilities:
- Manage high volumes of patient calls and enquiries in a professional and caring manner.
- Ensure accurate data entry of patient information into our medical software package.
- Participate in regular training and quality assurance activities to maintain high standards.
- Contribute to a positive working environment within the call centre team.
Requirements:
- Full working rights to work in Australia.
- Experience in a healthcare environment, handling phone-based support or related administrative tasks.
- Strong communication and interpersonal skills, with the ability to handle patient queries with compassion and professionalism.
- Capability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in using clinical software packages is desirable.
- High level of competence with Microsoft Office applications.
- Detail-oriented, customer-focused, and love to help people.
Benefits:
- Full training will be provided for the successful applicant.
- Remuneration will be based on experience.
- Work close to home with no after-hours shifts required.
- Free all-day parking is available.
- Potential to learn and develop your skills and become an integral part of the Scope Healthcare team.
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