AWS Cloud Engineer

6 days ago


Sydney, New South Wales, Australia Opus Recruitment Solutions Ltd Full time

About the Role:

Opus Recruitment Solutions Ltd is seeking an experienced AWS Cloud Engineer to join their Cloud Ops team. As a Cloud Engineer, you will be responsible for providing technical support to a range of customers and acting as an AWS SME to resolve escalated requests in a timely manner.

Key Responsibilities:

  • Provide excellent technical support to customers
  • Act as an AWS SME to resolve escalated requests
  • Develop standard operating procedures and processes for optimal service delivery
  • Provide ongoing recommendations to update processes and enhance customer service
  • Work closely with other SMEs on complex technical AWS escalations
  • Communicate and document everything to the highest level

Requirements:

  • 5+ years experience managing Windows/Linux environments
  • 3+ years experience in an AWS focused position
  • Previous experience in a busy Operations team
  • Previous experience working with a Managed Service Provider
  • Experience working with Service Management Tools - Service Now
  • Excellent technical troubleshooting skills
  • Excellent communication skills

About the Company:

Opus Recruitment Solutions Ltd is a leading provider of IT recruitment services. They have a strong reputation for providing excellent service and modern IT solutions across Public Cloud, Infrastructure, Modern Workplace, Cyber Security, and Networking.


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