Water Filtration Systems Specialist

5 days ago

Toowoomba, Queensland, Australia beBeeServiceTechnician Full time $65,000 - $80,000

About the Role

We are seeking an experienced Service Technician to join our team. As a key member of our operations, you will be responsible for installing, maintaining and repairing various water filtration systems.

This is a dynamic role that requires a high level of technical skill, attention to detail and excellent customer service skills. You will work with a variety of clients across South East Queensland and beyond, providing expert solutions to their water filtration needs.

Key Responsibilities:

  • Installation and Maintenance: Install, maintain and repair boiling, chilled and filtered water systems in local and western Queensland locations on a quarterly basis.
  • Assembly and Manufacturing: Assemble and manufacture custom water filtration and treatment systems according to customer requirements.
  • Customer Support: Provide exceptional customer service via phone, troubleshooting and resolving issues related to our products.
  • Troubleshooting: Troubleshoot issues using service manuals, computerised diagnostics and technical expertise.
  • Assistance: Assist with service management, invoicing and paperwork.

Secondary Responsibilities:

  • Picking and Packing Orders: Pick and pack orders accurately and efficiently.
  • Loading and Unloading Trucks: Load and unload trucks safely and efficiently.
  • Warehousing and Logistics: Coordinate warehousing and logistics activities, including inventory management and stock control.
  • Light Manufacturing: Perform light manufacturing tasks, including use of power tools and painting.

Requirements:

  • Experience in a similar role performing installation, repairs and maintenance.
  • Experience within the plumbing, electrical, whitegoods or coffee industries (other industries will be considered).
  • Exceptional customer service skills, as you will be speaking to Builders, Plumbers, Building Owners and Property Managers while servicing/installing products.
  • A willingness to 'get-your-hands-dirty' when required in manufacturing of water filter systems.
  • Confident communication and interpersonal skills.
  • A current driver's license.
  • A forklift license (or willingness to complete training).
  • The ability to provide a National Police Clearance and Working with Children check.

What We Offer:

We offer a competitive salary package, ongoing training and career development, a friendly staff and a great team environment, and a safe smoke-free workplace.

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