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Client Advisor

2 months ago

Southbank, Victoria, Australia Swatch Group Full time

About OMEGA

As a pioneer in innovative watchmaking, OMEGA has established a reputation for quality and luxury that is renowned worldwide. Our heritage is built on a foundation of sports timekeeping, space exploration, and a storied history of supporting the world's favourite spy.

Role and Responsibilities

  • Support boutique management to achieve sales targets and maintain the highest level of service standards.
  • Develop and maintain a comprehensive OMEGA brand and product knowledge base.
  • Perform daily security stock counts and be responsible for organisation, refill, and storage of back up stock, visual merchandising material, product packaging, instruction booklets, and warranties.
  • Assist in developing and maintaining the client database.
  • Ensure excellent organisational skills, oral and written communication skills, and good computer literacy skills.

Requirements

  • Minimum 2 years retail experience in the luxury sector preferred.
  • Highly developed and proven customer service and client relationship skills.
  • Excellent time management skills and a team player.
  • Impeccable grooming and presentation, with a visual merchandising flair.
  • Full and flexible availability.

How to Apply

Click APPLY to submit your application.