Retail Operations Manager

3 weeks ago


Sydney, New South Wales, Australia Convenience Full time
Job Summary

We are seeking an experienced Retail Operations Manager to join our team in Littlehampton. As a key member of our management team, you will be responsible for leading the day-to-day operations of the store, ensuring exceptional customer service, and driving business growth.

About the Role

The successful candidate will have leadership experience in a retail/hospitality capacity, with a passion for delivering outstanding results. You will be responsible for:

  • Managing customer relationships and providing excellent customer service
  • Leading and developing a high-performing team
  • Implementing effective operational systems and processes
  • Maintaining a safe and healthy work environment
Requirements

To be successful in this role, you will need:

  • Leadership experience in a retail/hospitality capacity
  • A passion for delivering exceptional results and customer service
  • Excellent communication and interpersonal skills
  • Ability to adapt to change and lead others through change
Benefits

In addition to a competitive salary, you will also enjoy:

  • Team member offers and discounts through the OTR app
  • Barista coffee training
  • Step Up Incentive Program – opportunities to earn up to eight weeks' pay
  • Broad career development opportunities across our global network
What We Offer

We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.


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