Dental Care Operations Coordinator
3 weeks ago
We are seeking an experienced Dental Care Operations Coordinator to join our team. In this role, you will work closely with our General Manager and other colleagues to ensure the smooth operation of our care home.
Key Responsibilities- Resident Placement - You will be the key point of contact for prospective residents and their loved ones, providing a warm and welcoming introduction to our care home and coordinating admissions.
- Employee Service - You will support and oversee the care home employee experience, including administering rosters, recruitment activities, and managing annual and sick leave.
- Concierge/Reception/Admin - You will effectively lead the customer and administrative experience function of the care home, ensuring exceptional service delivery.
- Excellent Communication Skills - You will have the ability to communicate effectively with residents, families, and colleagues, as well as provide reassurance and follow up when needed.
- Intermediate to Advanced MS Office Skills - You will have strong skills across the Microsoft Office Suite, with the ability to administer rosters, manage databases, and create reports.
- Previous Experience in Administration or Customer Service - You will have previous experience in a similar role, with a proven track record of delivering exceptional customer service and supporting colleagues.
- Aged Care Experience - While not essential, experience working in an aged care facility and managing admissions is highly desirable.
- Competitive Salary - We offer a competitive salary package, ranging from $65,000 to $85,000 per annum, depending on experience.
- Ongoing Training and Development - We are committed to investing in our staff, offering ongoing training and development opportunities to help you grow your career.
- Collaborative Team Culture - Our team is passionate about delivering exceptional care, and we foster a collaborative and supportive culture that encourages open communication and teamwork.
- Paid Annual Leave and Sick Leave - We offer generous paid annual leave and sick leave entitlements, allowing you to maintain a healthy work-life balance.
To learn more about this exciting opportunity, please visit our careers website at https://careers.dentalcorporation.com.au.
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