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Practice Manager
2 months ago
**About the role**
Vogue Dental Studios Sydney is seeking an experienced Practice Manager / Treatment Coordinator to join our dynamic team in North Sydney, NSW.
This part-time role is integral to the smooth running of our dental practice, ensuring we deliver exceptional patient care and an outstanding customer experience. The annual salary will vary depending on the successful applicant's level of experience.
As a Practice Manager/Treatment Coordinator, you will oversee the flow and structure of the practice as well as being the first and main point of contact for our patients.
- Reception and front of house duties
- Establish and maintain positive relationships with patients, ensuring a high level of trust
- Effectively communicate with patients to understand their dental needs and concerns
- Collecting payment and managing appointment books
- Collaborate with dentists to create personalised treatment plans for patients
- Managing the day to day operations of the practice, ensuring consistently high standards of patient care and customer service are met
- Excellent and demonstrated ability in sales, business development, team management and marketing
- Stock management & dealing with dental company reps
- Implementation and updating of standard operating procedures
- Coordination of dental equipment and building maintenance
- Chair side assistance in general and cosmetic procedures when required
- Assisting with content creation to liaise and send to media team
- Taking before and afters images of patients
**What we're looking for**
- Minimum 2+ years experience in a similar practice management or treatment coordination role within the dental industry
- Strong organisational and multitasking skills with the ability to prioritise effectively
- Excellent communication and interpersonal abilities, with a focus on delivering outstanding customer service
- Immaculately well-presented and energetic
- Proficient in using dental practice management software and technology
- High attention to detail and ability to multitask in a fast-paced environment
- Empathetic, compassionate, and patient-focused mindset
**What we offer**
At Vogue Dental Studios Sydney, we are committed to providing our employees with a supportive, collaborative and flexible work environment. You'll have the opportunity to develop your skills and expertise, with access to ongoing training and career development opportunities. We also offer a range of employee benefits, including:
- Above industry average salary commensurate with experience and skill level
- Discounted dental treatments for you and your family
- A friendly, inclusive team culture with regular social events
Join our team and be part of an exciting world of cosmetic dental care. If you are a proactive, customer-oriented individual with a passion for delivering exceptional patient experiences, we would love to hear from you
**Job Type**: Part-time
Pay: $41.00 - $51.00 per hour
Expected hours: No more than 30 per week
**Benefits**:
- Employee discount
Supplementary Pay:
- Overtime pay
Application Question(s):
- Do you have Dental Assisting experience ?
**Experience**:
- Practice management: 2 years (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Expected Start Date: 20/01/2025