Customer Service Team Member

4 weeks ago


KalgoorlieBoulder, Australia Bunnings Full time

About Bunnings:

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through a network of stores, trade centres, and online platforms.

Role Overview:

As a Customer Service Team Member at Bunnings, you will be the face of the company, providing a friendly and helpful service to every customer who walks through our doors. You will be responsible for ensuring every experience counts, making sure customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services.

Key Responsibilities:

  • Provide exceptional customer service across the store
  • Manage stock effectively, maintaining a clean and tidy work environment
  • Serve customers via our checkout registers
  • Work collaboratively as part of a supportive and inclusive team

Requirements:

  • A genuine passion for customer experience
  • Admin or gardening/horticulture experience or a current Forklift Licence is an advantage
  • Ability to approach, connect, and confidently interact with customers
  • Eagerness to learn about products and services
  • Integrity, safety, and a commitment to doing your best
  • Availability to work flexible hours, including late nights, early mornings, and weekends

What We Offer:

  • A flexible and informal work environment
  • Team discounts at Bunnings, OnePass, and other Wesfarmers retailers
  • Discounts from corporate partners and cost-price food and drinks at our Bunnings café
  • 12 weeks paid parental leave, annual flu vaccinations, and health checks
  • The opportunity to make a real difference in your local community and environment

Why Bunnings?

Bunnings strives to ensure everyone is treated fairly, and our team is committed to supporting you at any stage of your recruitment journey. If you require an adjustment, please let us know, and we will provide the most appropriate support for you.



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