Senior UX Designer

3 weeks ago

Surry Hills, New South Wales, Australia WooliesX Full time

About WooliesX

We are a leading retail and payments company, operating in Australia and New Zealand. Our purpose is to create better experiences together for a better tomorrow.

We are a dynamic and inclusive workplace, with a culture of genuine care and a flexible approach to work. Our team is passionate about exploring new ideas, making brave commitments, and innovating better ways to meet the food and everyday needs of our customers.

Senior UX Designer Role

  • As a Senior UX Designer, you will be part of our innovative and dynamic team, shaping the future of critical business functions.
  • You will have strong opportunities for growth and career development in this role.

About the Role

  • You will evolve our team operating model with tools and frameworks to help enable business units we partner with.
  • You will effectively utilise and contribute to a suite of digital tools and practical frameworks that allow business units to identify, assess, design, validate, implement, measure, and iterate upon their own products and services.
  • You will define guiding principles of Wpay-enabled Customer Value Propositions (CVPs) for customers to ensure a consistent experience throughout their end-to-end journey beyond digital interactions.
  • You will continue to build out our customer journeys and service blueprints in line with an overarching experience strategy.
  • You will identify, understand, and validate hypotheses for internal and external customers to our Platform Teams to enable our business to establish an empathetic understanding and shared focus on outcomes.

What You'll Bring

  • 5+ years of experience in UX for large-scale experiences.
  • End-to-end UX process expertise, including research, design, prototyping, and testing.
  • Strong facilitation and workshopping skills for collaborative design sessions.
  • Data-driven approach to UX, with experience in research methodologies and user testing.
  • Proven ability to present and communicate designs to stakeholders, including senior leadership.

What You'll Experience

  • Work from Anywhere - A progressive and flexible work policy that gives you more control over your work, life, and wellbeing.
  • Team Discounts - Team discounts across our range of brands and a robust rewards program that celebrates and incentivises purpose-driven work.
  • Parental Leave - 12 weeks paid parental leave for primary caregivers. We will also continue to pay superannuation for up to 12 months while the team member is on parental leave.
  • Wellness - Access to Sonder, providing free confidential 24/7 personalised financial, medical safety, psychological, or physical support for team members and their families.

Everyone Belongs at WooliesX

We recognise the value our team's diversity brings to our business, customers, and communities. We aim to create a truly inclusive workplace where everyone feels they belong, can be their best selves, and reach their full potential.

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