
Overnight Financial Operations Specialist
7 days ago
About the Job Opportunity
We are seeking a skilled professional to join our team as a Night Auditor. In this role, you will work in a fast-paced overnight environment, providing exceptional service to our guests and ensuring the smooth operation of our hotel's financial processes.
As a Night Auditor, you will be responsible for handling guest check-ins and check-outs, managing queries, and performing the night audit process with accuracy and attention to detail. You will also support the monitoring of hotel security and compile reports as needed.
To succeed in this role, you must be able to work autonomously and handle pressure with confidence and professionalism. You should possess excellent problem-solving skills and be able to think creatively. Additionally, you will need to hold an open Australian driver's license, RSA Certificate, and First Aid Certificate.
Your Key Responsibilities
- Provide exceptional service to guests during the overnight period
- Handle guest queries and resolve issues efficiently
- Perform the night audit process with accuracy and attention to detail
- Support the monitoring of hotel security and compile reports as needed
Our Benefits Package
We offer a comprehensive benefits package that supports your work-life balance, including paid birthday leave, enhanced parental leave, flexible working arrangements, and proactive health days. We are committed to supporting your career growth through our development program and IHG career milestone celebrations.
In addition to these benefits, you will have access to exclusive hotel perks, such as accommodation and food & beverage discounts, and our discount retail platform makes your pay go further.
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