Collections Specialist

1 month ago


Ormeau, Queensland, Australia Air Liquide Full time
About the Role:

Air Liquide Healthcare Australia is seeking a skilled Collections Specialist to join our team. As a key member of our finance team, you will be responsible for ensuring timely and accurate allocation, electronic posting, and collection of Air Liquide Healthcare account payments.

Main Responsibilities:

  • Maintain an accurate aged trial balance.
  • Ensure set KPIs and targets are met in relation to collections, credit balances, and aged debt.
  • Deal with inbound and outbound accounts and collection calls.
  • Liaise with debt collection agencies regarding delinquent debtors, as per company policy.
  • Raise and process credit notes where appropriate, with supporting documentation.
  • Process banking and apply payments within the GP system on a daily basis.

Requirements:

  • Previous experience in handling account enquiries, managing accounts receivable, and/or undertaking collection activities.
  • Demonstrated commitment to providing exceptional service and resolving customer queries and complaints.
  • Strong computer literacy with the ability to manage multiple databases for data entry and drawing information efficiently.

About Air Liquide:

A world leader in gases, technologies, and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients.



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