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Surfers Paradise Ambassador
2 weeks ago
About Us
Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Our company culture emphasizes excellence, integrity, and teamwork. We offer a dynamic and supportive work environment where you can grow your career and make a real difference in the lives of our guests.
Your Responsibilities
As a Sales Guest Relations AUS, your key responsibilities will include:
- Delivering exceptional guest experiences and building long-lasting relationships.
- Addressing guests' service needs in a professional, positive, and timely manner.
- Welcoming and acknowledging each guest with a smile, eye contact, and friendly verbal greeting.
- Offering refreshments to guests while they wait for presentations.
- Assigning guests to proper Advisors and tracking reports regarding line rotation.
- Awarding premiums (gifts) to guests upon completion of presentation and tracking premium delivery in computer systems.
- Maintaining common areas in the gallery neat, clean, and stocked with various hospitality items.
- Assisting in childcare of children accompanying presentation guests.
