Client Service Technician

3 days ago


Newcastle West, Limerick, Australia ClearCompany Full time
About Our Team

At ClearCompany, we're passionate about making a positive impact on our community. Our Transport division is committed to delivering exceptional services to our customers, and we're looking for talented individuals like you to join our team. As an IT Customer Support Officer, you will have the opportunity to work collaboratively with internal stakeholders to resolve technical issues, promote best practices, and enhance the overall user experience.

Key Responsibilities Include:
  1. Delivering high-quality support services to clients, both in-person and over the phone.
  2. Providing expert advice on process improvements and promoting best practices.
  3. Collaborating with internal teams to troubleshoot complex technical issues.
  4. Maintaining accurate records of incidents and resolutions.

Requirements

This role requires:
  • A strong background in customer service or technical support.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of IT systems and technologies.


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