Transformation Expert

1 week ago

Sydney, New South Wales, Australia beBeeProcessImprovement Full time $100,000 - $140,000
Job Title

We're seeking a talented Process Redesign Specialist to join our team.

This is an 18-24 month fixed term contract based in Sydney, Melbourne, or Adelaide.

In this role, you'll work closely with the business to identify key areas for improvement that drive an increase in customer experience through transforming underlying processes.

  • Partner with Process Owners and other members of the Process Centre of Excellence to understand and analyse current state process performance
  • Work with business owners to design and implement future state process solutions
  • Recommend and size opportunities to uplift process performance and improve customer experience
  • Proactively identify areas of improvement and scope new projects
Key Responsibilities:

Our ideal candidate will have proven experience in process design, business improvement, or transformation.

  • Strong skills in process mapping tools (e.g., Visio, Signavio, ARIS, Celonis, Lucidchart, BPMN)
  • A knack for turning complex problems into simple, user-friendly solutions
  • Confidence working with stakeholders at all levels and influencing change
  • Analytical mindset with the ability to translate data into practical insights
  • Familiarity with Lean, Six Sigma, Agile, or similar improvement methodologies

As a member of our team, you'll enjoy a dynamic and supportive work environment, with opportunities to develop your skills and advance your career.

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