
Chief Dessert Officer
3 days ago
Manage with Passion
As a Chocolate Cafe Manager, you will be responsible for leading a high-performing team to deliver exceptional guest experiences and driving sales growth.
Key responsibilities include:
- Executing daily operations and maintaining store presentation
- Planning and executing initiatives, including rosters and marketing promotions
- Leading by example and driving Team Members to deliver outstanding customer service and experiences
- Managing people-related tasks, such as recruitment, training, coaching, feedback, and performance management
- Fostering a positive work environment where team member input is encouraged and valued
- Ensuring all standards are upheld at all times
- Preparing and serving dessert menu items, drinks, and other food and beverage products to the highest standard
About You
To excel in this role, you will have:
- At least two years of management experience
- Previous hospitality or retail experience
- Exceptional customer service skills
- The ability to lead and effectively communicate with a team
- An energetic, positive attitude with a guest-focused mindset
- A passion for hospitality and a love for the industry's energy
Why This Role?
- Ongoing training provided
- Regular training courses offered
- Employee benefits and discounts
- Incentive scheme on offer
- Great progression pathways into leadership roles
- Work in a vibrant and fun environment
- Gain skills, experiences, and friendships that will last a lifetime
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