Technical Services Professional

2 days ago

Newcastle, New South Wales, Australia beBeeDesktop Full time $23,500 - $52,192
IT Support Position
The role of IT Support Officer involves providing technical assistance to staff and users across the organization. Responsibilities include delivering efficient and reliable information technology services, ensuring safe patient care and corporate services provision.

Key aspects of this position involve:

  • Providing timely and effective desktop support services.
  • Responding to user inquiries and assisting with system lockouts and password resets.
  • Logging and managing helpdesk jobs according to local procedures.

This role requires strong technical skills, excellent communication and interpersonal abilities, as well as experience in a Desktop Support/Helpdesk environment. Successful applicants will be able to work effectively in a team setting, demonstrate patience and professionalism when dealing with users, and possess the ability to communicate complex technical information in a clear and concise manner.

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