Tow Truck Operator

1 month ago

Prestons, New South Wales, Australia The NRMA Full time
Job Summary

We are seeking a skilled and experienced Tow Truck Operator to join our team at The NRMA. As a Tow Truck Operator, you will play a critical role in supporting our members across Australia by providing safe and efficient transportation services.

Key Responsibilities
  • Respond to road service calls and provide transportation services to members across the Greater Sydney Metropolitan area.
  • Load, transport, and unload vehicles safely and efficiently.
  • Provide exceptional customer service and ensure a positive experience for members.
  • Work collaboratively with the team to achieve excellent service delivery and maintain a positive and excellent attitude towards work.
  • Understand and drive superior safety practices, following safe working procedures to ensure the highest levels of safety are achieved.
  • Utilize towing and transportation safe practices to analyze the vehicle breakdown position and identify the most appropriate action to recover, secure, and transport the vehicle in accordance with Safe Working Procedures and the Tow Truck Industry regulations.
Requirements
  • A full valid NSW Medium Rigid Driver's License (or higher).
  • A valid Tow Truck Driver's Certificate or be eligible to obtain one prior to commencement.
  • Flexibility to work on a rotating roster over a 7-day week (including public holidays) for 12-hour shifts between 6:00am – 10:00pm.
  • Exceptional customer service and demonstrated experience to work effectively with a broad spectrum/diverse range of groups and people.
  • Strong communication and active listening skills.
  • A flexible and robust attitude, together with a positive mindset.
  • An ability to adapt to change and work within new and changing parameters.
What's in it for you
  • Complimentary Roadside Assistance with NRMA Blue Membership.
  • Generous discount on all NRMA insurances.
  • Join an organisation awarded one of Financial Review's BOSS 2022 Best Places to Work.
  • Work with a WGEA cited Employer of Choice for Gender Equality.
  • Enjoy an inclusive environment where everyone is respected and valued for who they are and their unique contribution.
  • 18 weeks paid primary, and 4 weeks paid secondary parental leave.

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