Customer Experience Ambassador

4 days ago

Australia beBeeRelationship Full time $62,500

Delivering Exceptional Customer Experiences

Job Overview:

As a Service Advisor, you will play a pivotal role in shaping our customers' perceptions of our organization.

Key Responsibilities:

  • Proactively engage with customers to understand their needs and preferences
  • Manage customer bookings, check-ins, and vehicle updates, ensuring seamless communication
  • Effectively handle customer concerns, escalating issues to management when necessary
  • Collaborate closely with the workshop team to ensure accurate and timely updates for customers
  • Take initiative and demonstrate motivation, striving to exceed customer expectations

Requirements:

  • A strong communicator with excellent interpersonal skills
  • A relationship builder who fosters trust and delivers results
  • A detail-oriented problem solver with a proactive approach
  • A team player who knows when to escalate and seek support from leadership
  • A motivated and results-driven professional who consistently strives to excel

What We Offer:

A dynamic work environment that values growth, innovation, and customer satisfaction. Please note: This role requires the successful completion of pre-employment screening, including a National Criminal History Check.

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