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Small Business Development Specialist

2 months ago

Unley, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time
About the Role

The Small Business Specialist will be responsible for providing full lending and working capital solutions to help customers start, run and grow their business.

Key Responsibilities
  • Be the key commercial contact for allocated branches, ensuring presence and collaboration.
  • Provide excellent customer service and solutions to a broad range of business customers.
  • Build and maintain strong internal and external networks.
  • Meet and exceed performance targets.
  • Engage in outbound customer calls to engage with existing customers and discover additional customer needs.
  • Collaborate with ABN to drive business growth.
Requirements
  • Relationship Management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
  • Business Development: Partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value.
  • Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services.
  • Delivery Management: Initiating, planning, executing, controlling, and embedding initiatives to achieve set objectives or outcomes.
  • Credit Analysis: Assessing customers' ability to fulfill credit obligations, considering qualitative and quantitative factors.
  • Knowledge of small business operations, lending and transaction banking, and working capital solutions.
  • Proficient in credit assessment and management.
About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

We're a diverse bunch at ANZ, with a range of flexible working arrangements and benefits, including access to health and wellbeing services and discounts on selected products and services.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.