Restaurant Operations Manager

2 weeks ago


Indooroopilly, Australia Guzman Y Gomez Full time

Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Guzman y Gomez Mexican Kitchen. As a key member of our management team, you will be responsible for leading the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities

  • Lead and Develop the Team
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Provide coaching and feedback to ensure team members are meeting performance expectations
  • Operational Excellence
    • Ensure seamless execution of daily restaurant operations, including food preparation, service, and cash handling
    • Monitor and maintain high standards of cleanliness, safety, and quality
  • Customer Service
    • Deliver exceptional customer service, ensuring a positive dining experience for all guests
    • Address customer complaints and concerns in a professional and timely manner
  • Inventory and Financial Management
    • Manage inventory levels, including ordering and receiving supplies
    • Monitor and control labor costs, ensuring efficient staffing levels

Requirements

  • 2+ years of experience in a restaurant management role
  • Proven track record of leading high-performing teams and driving sales growth
  • Exceptional customer service and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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