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3 weeks ago
A compassionate professional is sought to manage a portfolio of terminal illness and/or death claims, ensuring timely and empathetic service delivery.
About the Role- Manage a portfolio of terminal illness and/or death claims from notification through to payment stage, in accordance with Fund requirements.
- Be the point of contact for members, ensuring they have all necessary information and are kept well informed of the claim process and progress.
- Guide members through the process of lodging terminal illness claims, ensuring all necessary documentation and requirements are met.
- Maintain queues under case management, ensuring all outstanding work items are managed within service standards.
The ideal candidate will possess relevant experience in a similar claims role, empathy when speaking to members on the phone, and excellent written communication skills.
What We OfferAustralianSuper is committed to colleague development and offers generous leave entitlements. We promote a blended working environment that champions safety, respect, inclusiveness and diversity.
How to ApplyApply now if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes.
