
Help Desk Technician
4 days ago
This role involves providing technical support to clients across various campuses, ensuring seamless use of computer hardware, software, and networked devices.
The ideal candidate will possess excellent communication skills and have experience in Information Technology support, with a focus on continuous improvement.
About the RoleAs a Service Desk Support Officer, you will be responsible for responding to and resolving service requests in a timely manner, maintaining a customer-focused approach.
You will work collaboratively with colleagues to achieve shared goals and provide high-quality support to clients.
Responsibilities- Providing technical assistance to clients via phone, email, or in-person
- Responding to and resolving service requests in a timely and efficient manner
- Maintaining accurate records of client interactions and issues
- Current experience in Information Technology support
- Excellent communication and interpersonal skills
- Functional knowledge of IT support and system management
- A supportive and collaborative work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
Please visit our website to learn more about this opportunity and submit your application.
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