Field Service Technician

1 month ago


Melbourne, Victoria, Australia Telstra Full time
Job Summary

We're an iconic Australian brand with a global footprint, dedicated to building a connected future for everyone to thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.

About the Role

As a Field Service Technician, you will work independently to provide exceptional customer experiences by activating and assuring telecommunications and technology products and services in homes and businesses.

You will be part of a diverse team environment, delivering optimal customer and commercial outcomes aligned with our corporate strategy.

We have multiple positions available across the country.

Key Responsibilities:

  • Deliver seamless service rectification and product installations to customer satisfaction.
  • Maintain and install copper cable, including fault finding, jointing, jumpering, and networking.
  • Manage and maintain fibre network technology, core network technology, and data services.
  • Install and maintain customer premises equipment for consumers and businesses.
  • Fault find over copper networks in rural or remote settings.

Requirements:

  • Certificate III in Telecommunications.
  • Open cabling license.
  • Traffic management qualifications.
  • Industry white card.

Telstra offers training and support for traffic management and white card certifications.

This role requires COVID-19 vaccination to ensure the safety and well-being of our people and customers.



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