Corio Clinic Support Professional

1 week ago

Geelong, Victoria, Australia beBeeHearing Full time $72,000 - $96,000

We are seeking a meticulous, driven and passionate customer service professional to join our team as a clinic coordinator at our hearing clinic in Corio on a part-time basis (4 days per week - Monday to Thursday, 9am to 5pm). If you are passionate about helping clients improve their hearing and quality of life, we encourage you to read further.

This role is vital in contributing to clinic performance and enhancing our customers' experience.

You will work closely with clinicians and hearing technicians to deliver quality hearing healthcare outcomes for our clients.

Key Responsibilities
  • Gain knowledge about all our products, services, our competitive advantages, and government funding programs.
  • Apply tailored client-specific sales strategies to ensure they receive the best possible solutions.

You will also:

  • Work in an environment that values professionalism, respect and empathy for our clients.
  • Have opportunities for professional development, clear career pathways, and training.
About This Role

This part-time position offers flexibility and work-life balance.

Requirements

To succeed in this role, you should have:

  • Previous administration or customer service experience in environments such as retail, hearing care services, pharmacy, or allied health.
  • Experience working with an older demographic is preferred.
  • Strong interpersonal communication skills and empathy to support clients on their hearing journey.

Higher School Certificate (HSC) or TAFE qualification.

Advanced computer literacy skills.

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