Aged Care Quality Assurance Expert

6 days ago

Healesville, Victoria, Australia beBeeQuality Full time $88,621 - $114,857
Quality Assurance Specialist

We are seeking a dedicated Quality Assurance Specialist to strengthen staff and organisational capability to meet current and emerging standards in Aged Care.

This dynamic role involves preparing our organisation for future audits and accreditation processes, ensuring our continued commitment to delivering outstanding care.

As a collaborative and values-driven team member, you will support continuous improvement across aged and community care services delivered by Council. This role ensures compliance with relevant legislation, standards and guidelines — including the Aged Care Act and Aged Care Quality Standards — while promoting a culture of safety, quality and person-centred care.

Key Responsibilities:
  • Develop policies and procedures aligned with the Aged Care Act and Aged Care Quality Standards
  • Coordinate preparation for internal and external audits, including OHS and accreditation processes
  • Identify opportunities for quality assurance and continuous improvement across aged and community services
  • Chair the Aged & Community Care Quality Management Committee and manage meeting schedules, agendas and minutes
  • Maintain the Continuous Improvement Register, Client Risk Register and contribute to the RCOW Risk Register
  • Collaborate with IT and Finance to implement system changes and new financial processes
  • Support staff and management with quality systems, compliance documentation and service delivery improvements
Requirements:
  • Tertiary qualifications or substantial experience in quality management systems, continuous improvement or internal auditing
  • Demonstrated experience in aged care service delivery, compliance or administration
  • Strong understanding of the Aged Care Act, Aged Care Quality Standards, privacy laws and elder rights
  • Excellent communication, report writing and stakeholder engagement skills
  • Strong analytical and problem-solving abilities, with a focus on innovation and continuous improvement
  • Ability to work independently and collaboratively within a multidisciplinary team
  • Sound computer skills and capacity to learn new systems
  • A valid driver's licence and ability to undertake office-based and occasional physical tasks

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