Senior Claims Consultant

4 days ago


Melbourne, Victoria, Australia Marsh Pty Ltd Full time
Job Title

Senior Claims Consultant

We are seeking a Senior Claims Consultant to join our team in Melbourne. This is a full-time position responsible for managing liability claims within our Melbourne team, with a portfolio of clients predominantly being Victorian Councils.

Responsibilities
  • Liaise with claimants, clients, solicitors, repairers, and assessors to conduct general claims duties.
  • Complete a variety of duties, including managing claims portfolios and ensuring accurate records of claims status.
  • Negotiate settlement of claims after obtaining client authority.
  • Ensure regular communication with clients regarding progress of claims and client satisfaction.
Requirements
  • Prior experience managing claims is required.
  • Public liability claims experience is highly regarded.
  • Strong communication, interpersonal, and stakeholder management skills are essential.
About Us

Marsh is the world's leading insurance broker and risk adviser, with over 45,000 colleagues operating in more than 130 countries. We offer a premier claims management service, specializing in insurance operations and self-insurance programs.

Marsh is committed to creating a diverse, inclusive, and flexible work environment, with a strong focus on employee well-being and career development.

We offer a hybrid work arrangement, with a mix of remote and office-based work, and a competitive salary and benefits package.



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