Brewery Cafe Team Lead

5 days ago


Brisbane, Queensland, Australia Howard Smith Wharves Full time

Felons Brewing Co. is a renowned brewery located on the banks of the Brisbane River in the heart of Howard Smith Wharves, a vibrant entertainment precinct.

We are seeking a highly skilled and motivated Casual Cafe Team Lead to join our team and contribute to delivering exceptional customer experiences.

As the primary point of contact for our daily cafe operations, you will lead a dedicated team of baristas and food and beverage attendants to provide outstanding service and ensure seamless day-to-day operations.

This role requires strong leadership skills, excellent communication abilities, and a passion for great coffee and beer.

Key Responsibilities
  • Supervise and coach a diverse team of staff to deliver top-notch customer experiences
  • Manage day-to-day operations, including stock management, rostering, and ensuring smooth operations
  • Collaborate with the Cafe Manager to develop and implement strategies for growth and improvement
  • Visibly active on the floor, leading by example and supporting staff to be their best
  • Action guest feedback and suggestions in a timely and professional manner
Requirements
  • Proven experience in a similar role, preferably in the hospitality industry
  • Strong leadership and coaching skills, with a focus on teamwork and customer satisfaction
  • Excellent communication and problem-solving abilities
  • A valid Queensland RSA certification
  • Availability to work early mornings and weekends, as required
About Us

Felons Brewing Co. is committed to providing an exceptional dining and drinking experience for our guests. Our brewery is nestled in the heart of Howard Smith Wharves, offering stunning views of the Brisbane River and surrounding cityscape.

Our company culture values teamwork, innovation, and continuous improvement. We offer a competitive salary package, including a base salary of $60,000 per annum, plus superannuation and other benefits.



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