Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Service Representative. In this role, you will be responsible for developing and maintaining positive relationships with clients, acting as a liaison between sales, operations, and account management teams, and providing regular updates in accordance with our SOPs.
Key Responsibilities- Develop and maintain productive and positive relationships with clients
- Act as liaison between sales, operations, and account management teams for client queries
- Monitor shipment information, order status, and updates
- Handle grievances, complaints, and ongoing claims
- Process invoice and billing queries
- Perform ad-hoc tasks as directed
- Enter data into Microsoft Excel
- Excellent customer service skills
- Intermediate Excel experience
- Excellent communication skills (verbal and written)
- Highly service-oriented
- Call centre or customer service experience essential
- Knowledge of air and sea operations (import and export) beneficial but not essential
People2People is a leading recruitment agency with over 19 years of experience in Australia, New Zealand, and the UK. We are committed to providing excellent service and opportunities to our clients and candidates. Our team is dedicated to making a positive impact on the environment and community.
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Customer Service Representative
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Customer Service Representative
1 week ago
Liverpool, Australia Norwest Recruitment Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Norwest Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to warranty and payment queries, and processing warranty claims...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
2 weeks ago
Liverpool, Australia Norwest Recruitment Full timeJob Title: Customer ServiceJob Summary:We are seeking a highly skilled and experienced Customer Service professional to join our team at Norwest Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues...
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Liverpool, Australia Belgravia Health & Leisure Group Pty Ltd Full time{"Job Title": "Customer Service Officer", "Job Summary": "We are seeking a friendly and enthusiastic Customer Service Officer to join our team at Belgravia Leisure. As a Customer Service Officer, you will be the first point of contact for our members and visitors, providing exceptional customer service and support.Key Responsibilities:* Provide excellent...
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Customer Service Representative
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Liverpool, Australia Belgravia Leisure Full timeAbout the RoleAt Belgravia Leisure, our Customer Service Officers are the backbone of our operations, providing exceptional services to our members, guests, and potential new customers. This is a casual role for weekends, with varying hours, and requires a strong commitment to delivering first-class customer experiences.Key ResponsibilitiesProvide...
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Liverpool, Australia Belgravia Leisure Full timeAbout the RoleOur Customer Service Officers are the face of our business, providing exceptional services to our members, casual users, and potential new members. This is a casual role for weekends, with varying hours.Key ResponsibilitiesDeliver outstanding customer service to all customers, in person and over the phoneApply sound cash handling principles and...
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Customer Service Representative
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Liverpool, Australia Belgravia Leisure Full timeAbout the RoleOur Customer Service Officers are the face of our business, providing exceptional services to our members, casual users, and potential new members. This is a casual role for weekends, with varying hours.Key ResponsibilitiesDeliver outstanding customer service to all customers, both in person and over the phoneApply sound cash handling...
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