Community Engagement Professional

1 week ago

Sydney, New South Wales, Australia beBeeEngagement Full time $113,574 - $125,720
Job Description

The Events and Engagement Officer role is a key component of the NSW Government Brand, Advertising and Engagement team. The team leads, delivers, and reviews all-of-government brand, engagement, and advertising strategies, policies, programs, and services to meet government objectives and priorities.

The Communications Policy & Engagement team supports this objective by providing clear All of Government advertising and engagement policy, guidance, and training to build capability and best practice. Key focus areas include NSW Government Advertising Act 2011, advertising and engagement with multicultural & Aboriginal communities, digital and social advertising, communications with people with a disability.

This role will support the team in delivering training events and programs, and engaging the community of practitioners to ensure they understand the policy requirements and can access the education program with ease.

This is a 'hands-on' role with autonomy on projects such as content creation, delivering events and training sessions, working with delivery partners, and engaging with our community of communications professionals to ensure they are connected and motivated to continuously improve.

Main Responsibilities
  • Create, modify, and distribute e-newsletters (eDMs) to keep members engaged and informed
  • Work with Subject Matter Experts (SMEs) to coordinate delivery of educational events to ensure practitioners are aware of the policy requirements and contributing to best practice
  • Establish and maintain an annual event calendar, liaising with internal stakeholders
  • Promote events on internal and external channels
  • Manage incoming enquiries and work management systems
  • Monitor, evaluate, and report on the outcomes of events and other engagement activity to identify effectiveness and opportunities for improvement
Requirements
  • Marketing or relevant tertiary qualifications and professional experience in a communications, marketing, or engagement role
  • Comfortable learning new digital platforms for day-to-day use
  • Excellent written and verbal communication skills
  • Sound stakeholder engagement and collaborative skills
  • High level project management, attention to detail, organisation, and prioritisation, while meeting tight deadlines

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