Community Engagement Professional

5 days ago

Sydney, New South Wales, Australia beBeeCommunity Full time $56,400 - $63,500
Community Impact Specialist

Job Summary:

As a Community Impact Specialist, you will play a pivotal role in driving community engagement and impact. You will be responsible for helping individuals access services, participate in programs, and achieve positive outcomes.

You will work collaboratively with diverse stakeholders to strengthen communities and deliver social engagement activities that reflect consumer voice and evidence-based practice.

Key Responsibilities Include:

  • Developing and implementing community engagement strategies that enhance service delivery and outcomes.
  • Providing professional responses to membership, volunteering, donor, and support enquiries, including intake assessments and external referrals.
  • Supporting people experiencing disadvantage to engage with programs and services that meet their needs.
  • Building and maintaining strong partnerships with organizations and stakeholders to achieve service outcomes.
  • Capturing and reporting data accurately to support continuous improvement.

Requirements:

Relevant qualifications and/or demonstrated experience in community services or a related field.

Experience working with people experiencing disadvantage, including those affected by homelessness, trauma, mental health issues, alcohol and other drug use, or unemployment.

Strong interpersonal skills with cultural sensitivity and the ability to connect with people from diverse backgrounds.

Ability to assess needs and respond effectively to enquiries.

Confidence in applying de-escalation strategies in high-conflict situations.

Strong computer, organization, and time management skills with the ability to manage multiple priorities.

Flexibility and resilience in adapting to changing environments.

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