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SkyPoint Team Leader

2 months ago

Surfers Paradise, Queensland, Australia DreamWorld Full time

Job Summary

We are seeking a skilled and passionate Team Leader to join our team at DreamWorld. As a Team Leader, you will be responsible for guiding our team in delivering exceptional guest experiences in our Food & Beverage and Events department.

Key Responsibilities

  • Lead by example and train, coach, and motivate team members to provide outstanding guest service.
  • Ensure seamless daily operations and workflow management in a high-volume events environment.
  • Develop and implement strategies to enhance guest satisfaction and quality control.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Manage and maintain accurate records and reports.

Requirements

  • Previous leadership experience in a similar high-volume events or hospitality environment.
  • Passion for delivering exceptional guest service and quality control.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.
  • Availability to work a variety of shifts, including weekends and public holidays.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

Language

English (en-US)