
Customer Experience Associate
3 days ago
We are seeking an experienced and customer-focused professional to join our team as a Customer Experience Associate.
This role involves working closely with our Sales and Operations teams to deliver exceptional customer experiences. Key responsibilities include:
- Managing customer inquiries via phone and email
- Processing quotes and orders for account customers
- Preparing reports and reviewing KPIs
- Maximising sales opportunities and collaborating with account managers
- Performing general administration duties
The ideal candidate will have:
- Experience in customer service and/or sales administration
- Excellent interpersonal skills and the ability to establish rapport
- Microsoft Office and SAP system experience highly regarded
We offer a dynamic environment built on three core principles that drive our commitment to both our team and industry.
- Work towards a sustainable future with us, pursuing our ambition to become carbon-neutral.
- Enjoy a work-life balance supported by an environment that encourages personal and professional growth.
- Become part of a culture where every day is an opportunity to develop your skills and take ownership of your career.
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